Browsing: Customer

When the year began, I was a listening ear to Your Problems, my column for the Observer. Now I’m a…

Nearly 2,000 pounds of holiday kielbasa sausages have been recalled due to potential metal contamination, the U.S. Department of Agriculture’s…

A recall is underway for a yogurt product sold in Texas due to an undeclared allergen, the Food and Drug…

On a dark winter’s night, what could be more engrossing than my latest tragifarce about energy firms, guaranteed to set…

The Hillshire Brands Company has recalled 58 million pounds of corn dogs and other sausage-on-a-stick products sold nationwide, the USDA’s…

Costco‘s generous, no-questions-asked returns policy almost makes up for the stress and inconvenience of buying something that must be thrown…

How well do you really know your customers? As an independent retailer, you probably greet familiar faces daily, but intuition…