Key Takeaways
- Sympathy means understanding someone’s emotions from your own perspective, while empathy means feeling those emotions from their perspective.
- Sympathy is like sending a card to a friend who lost a pet, but empathy is imagining how losing a pet feels.
- Empathy involves actively listening to someone without giving unsolicited advice.
Has someone ever said you were being “too empathetic” or that someone else was “just being sympathetic” when expressing concern for someone else? Sympathy and empathy are often used interchangeably, but they refer to different ways of responding to another person’s emotions. It’s not just a matter of semantics—understanding the differences between the terms can shape how we connect and support one another.
Empathy and sympathy are both responses to another person’s emotions. However, sympathy involves understanding someone’s emotions from our perspective, and empathy involves feeling their emotions from their perspective.
Keep reading to learn more about the key differences between what it means to sympathize vs. empathize with someone, explore examples of what each feeling looks like in real life, and find the answers to common questions about sympathy and empathy.
Sympathy vs. Empathy
Although both words are used in situations that involve emotions, they cannot be used interchangeably as they have different meanings.
The main difference between sympathy and empathy is how we express and experience our emotions toward someone’s situation.
- Sympathy involves having compassion and concern for someone based on recognizing their sadness or suffering.
- Empathy involves an understanding of the other person’s emotions based on vicariously experiencing the thoughts, emotions, and perceptions they are having.
How to Remember the Difference
An easy way to remember what sympathy refers to is to think of the greeting card section at a store. You feel bad for someone who is going through a hard time, so you express your condolences with a sympathy card.
In other words, you aren’t putting yourself in their position and imagining yourself struggling with their situation. Therefore, it is possible to have sympathy but not empathy.
Surface vs. Deep Level Understanding
When we sympathize with someone’s unfortunate situation, we feel bad for them. We have thoughts and feelings about what they are going through, but we don’t have a deep understanding of how they are feeling.
Empathizing with someone’s circumstances means we are taking the time, effort, and mental space to fully appreciate and understand how they feel.
Understanding From Our vs. Their Perspective
Sympathy means hearing someone’s bad news, sharing our feelings about it, and saying sorry.
When we practice empathy, we dive into the depth of their emotions and envision ourselves in their situation. It’s not about how we feel about their experience but rather we are putting ourselves in their shoes, pretending to go through what they’re going through and feeling their feelings.
For instance, if your friend tells you that their dog recently passed away, you sympathize by saying, “I’m sorry for your loss.”
But if you were to empathize, you would imagine yourself losing a beloved pet and feeling the grief and loss that come with that experience.
Fun Fact: Where Did These Words Originate?
The words sympathy and empathy share the same suffix, “-pathy,” which originates from the Greek word “pathos.” Pathos refers to “emotions, feelings, or passion.”
Judgement vs. Non-Judgement
Sympathy involves a superficial understanding of someone’s situation; therefore, it is easy to pass judgment. Empathy allows a person to explore another person’s thoughts and feelings, which helps them remove judgment.
For instance, if your sibling mentions they are getting a divorce, you sympathize by saying, “That’s terrible. It’s going to be hard on my nephew. He’s going grow up in a broken home.”
An empathetic response would be, “Let me know if you want to talk about it. I’ll be here for you through it all.”
Unsolicited Advice vs. Active Listening
Sympathizing does not involve feeling someone’s emotions; therefore, when we hear about their problem, we immediately feel the urge to fix it because we pity them. We suppress our own emotions. We don’t know exactly what they are going through, and it’s easier to focus on the solution rather than validate their experiences.
When we empathize with a close one, we connect deeply to their experience. We ask questions to understand, practice active listening, read their facial expressions and body language, and behave sensitively to their needs.
Which Is Better—Empathy or Sympathy?
Neither empathy nor sympathy is inherently better; they serve different purposes depending on the context and situation. The truth is that we need both for emotional and mental well-being.
When to Show Empathy
Empathy is essential for building deep and meaningful relationships with others. If you are unable to understand another person’s perspective, it can be challenging to effectively communicate and problem-solve together.
If someone needs to be understood, use empathy.
For instance, if you and your partner are fighting, it can be difficult to resolve the conflict if you are unable to empathize with their point of view. Instead of working as a team toward a solution, you focus on trying to convince the other that you are right which creates a bigger divide in the relationship.
Empathy Fatigue
However, empathy fatigue can occur if you are overly concerned and constantly feel the feelings of others. Your energy becomes depleted, and you may feel numb, burnt out, powerless, and less compassionate. You are at an increased risk of empathic distress.
When to Show Sympathy
In the age of mobile phones and social media, we are constantly bombarded with distressing news that’s right at our fingertips 24/7; it’s easy to become overwhelmed by what’s happening in the world.
Sympathy allows us to learn and stay informed about global issues without being emotionally consumed.
Sympathy is associated with moral and prosocial behaviors such as cooperation, sharing, reduced discrimination, supporting, helping, and protecting others.
Are Compassion and Empathy the Same Thing?
Compassion and empathy is also terms that are often used interchangeably. Both involve having an understanding of someone’s emotions, connecting deeply, listening without judgment, being patient, and showing respect; however, there is a subtle difference between them.
Compassion Involves Taking Action
Unlike empathy which is merely about feeling the emotions of others, compassion creates a desire to help others and involves taking action. You want to help relieve their pain and suffering because you truly empathize with their situation.
For instance, your friend is going through cancer treatment. You have compassion by helping them run errands, driving them to their appointments, and being mindful and sensitive about their needs.
How to Be More Sympathetic and Empathetic
Being able to sympathize and empathize is important for relationship-building and mental wellness. Here are some tips to practice these skills to help you be more sympathetic and empathetic:
- Learn how to read non-verbal cues.
- Instead of jumping to giving unsolicited advice, put yourself in their situation and try to imagine what they need.
- Practice active listening, ask questions, and work on understanding how another person feels
- Self-reflect on how your conditions shaped your beliefs, values, judgments, and perspectives.
- Emotionally validate someone’s concerns.
- Learn about your own emotions and how to identify them.
Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
Malbois E. What is sympathy? Understanding the structure of other-oriented emotions. Emot Rev. 2023;15(1):85-95. doi:10.1177/17540739221140404
Sinclair S, Beamer K, Hack TF, et al. Sympathy, empathy, and compassion: A grounded theory study of palliative care patients’ understandings, experiences, and preferences. Palliat Med. 2017;31(5):437-447. doi:10.1177/0269216316663499
Merriam-Webster Dictionary. What’s the difference between “sympathy” and “empathy”?
Ye Q, Zhong X, Zhou Q, Liu H, Li G. Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China. BMC Psychiatry. 2024;24(1):780. doi:10.1186/s12888-024-06217-w
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